Modelo de satisfacción de egresados universitarios: un estudio de caso

The objective of this study is to create a model that can be used to analyze the impact and satisfaction of college graduates based on their perception of personal development and the curricular structure of their program. Such model was constructed by formulating and comparing five hypotheses to evaluate the validity and reliability of the individual variables. The validity of the measurement scales was confirmed using the statistical software SPSS. In the light of the results, which are based on the case study titled Analysis of the impact of business administration graduates from the University Institution ESCOLME in the period 2012–2017, the model proposed in this work demonstrated convergence between its variables, and the standardized factorial load was greater than 0.7. Additionally, the average of the loadings of the indicators on each factor exceeded 0.7 for all the constructs. This indicates that, thanks to the modeling process, constructs such as “image projected to the environment” or “curriculum relevance” were found to determine the degree of satisfaction graduates express to society and the institution itself.