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Communication is usually a two-way process. It is not just giving information or signaling someone; it also involves the comprehension of the information or the signal by the receiver. When the act of giving information or sending message reaches the recipient and gets comprehended by him/her and the receiver sends a feedback as desired by the sender, the process of communication is said to be complete. Communication, therefore, involves more than one person. According to a research by Press Ganey Associates Inc. The nurse patient relationship sets the tone of the care experience and has a powerful impact on patient satisfaction. Nurses spend the most time with patients. Patients are seen nurses’ interactions with others on the care team and draw conclusions about the hospital based on their observations. Without a positive nurse patient relationship, there cannot be patient and family satisfaction. Quality of communication in nursing has the highest impact on the life of the patients. Material and Method: The present study will be conducted in the St. Florence College of Nursing and Institute of medical technology and Nursing Education, Sitapura, Jaipur. In the study 300 samples were selected from the population by using simple random sampling technique. Evaluative approach and quasi experimental one group pre-test and post test design was adopted. Structured knowledge questionnaire were used to collect the data. Results: Findings revealed that the highest 50% of the B.Sc. nursing students were in the age group of 21-23 years, 80% of them were males, 80% were belongs to Hindu religion, 60% were belongs to nuclear family, 29% of the respondents father educated upto Graduate & 28% of the respondents mother educated up to senior secondary, 86% were not having previous knowledge about assertive communication and finally 42% were receiving information from their teachers. During Post-test 10.0% of the respondents have moderate knowledge level and 90.0% of the respondents have gain adequate knowledge level on Assertive Communication and Its Benefits in Nurse Patient Relationship after structured teaching program. The overall mean score was 32.20 plus or minus 4.90 in post-test of B.Sc. Nursing Students which was higher than the overall mean score 11.22 plus or minus 3.97 in pre-test. overall improvement in mean score was 20.98 (0.93) with paired t-value 91.44. The mean post-test knowledge score was significantly higher than the mean pre-test knowledge scores of B.Sc. Nursing students, t-value is 59 = 2.39, p< .0.05 level. Thus, the research hypothesis was accepted. Conclusion: Students have less moderate Knowledge level and none of them have adequate knowledge about assertive communication. So, after highly recommendation of structured teaching programme adequate knowledge level of the B.Sc. Nursing Students are high.

international journal of applied research

Effectiveness of structured teaching programme on knowledge regarding assertive communication and it's benefits in nurse patient relationship among b.sc nursing students in selected nursing colleges at Jaipur