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This qualitative study examines women's experiences using infor- Q1 mation and communication technologies (ICTs) such as computers, cell phones, text messaging, and social networks as leaders in campus activist organizations. Institutional ethnography (IE), a framework and research approach drawn from feminist sociology, was applied to consider aspects of the campus environment that influence women's work. Interviews and text investigation informed a collective map of how campus activist work is accomplished. The results indicate that women leaders struggled to balance the efficiency promised by technology to facilitate work and the necessity for face-to-face connections to build engagement. The IE perspective revealed campus practices, including an overinvolvement emphasis and policies restricting the use of space, which can hinder initial student involvement. However, women's relational leadership behaviors and use of ICT, emphasizing personal connection and inclusivity (Komives et al., 2006), may best position them for future citizen-leadership roles.

Relational Leadership and Technology: A Study of Activist College Women Leaders