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The difficulties faced by citizens in accessing justice are multifaceted, overcoming the strictly legal perspective. In this sense, the study of effective jurisdictional provision must take a multidisciplinary approach. Based on the assumptions that support the agency's theories and transaction costs, Akutsu and Guimaraes (2015) highlighted the need for studies that analyze judicial governance based on accountability; accessibility; independence; resources and structure; governance practices; institutional environment and performance. Considering the categories listed by this theoretical-methodological model, a study was carried out that aimed to investigate judicial governance based on research carried out in the Federal Court, the Regional Electoral Court and the Regional Labor Court in Rio Grande do Norte. To this end, questionnaires were applied with public servants from these institutions, which attributed scores to the items that make up the judicial governance according to Akutsu and Guimaraes (2015). In the end, it was possible to study the level of governance and analyze the challenges present in the provision of the judicial service.

Governança judicial: uma análise dos desafios para a prestação do serviço jurisdicional