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The present study provides two tests of Karasek’s (1979) Job Demand-Control Model using a sample of 159 employees from a pharmaceutical manufacturing facility. Empowerment and informational justice were conceived of as high control and low control, respectively and were examined for their moderating effects on two relationships: 1) the relationship between role overload and burnout and 2) the relationship between role overload and job satisfaction. All four hypotheses were supported. Findings indicate empowerment weakens the positive role overloadburnout relationship and the negative role overload-job satisfaction relationship. Informational justice strengthens the positive role overload-burnout and negative role overload-job satisfaction relationships.

Easing Employee Strain: The Interactive Effects of Empowerment and Justice on the Role Overload-Strain Relationship