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This report describes a market and load research study on a small group of participants in the NYISO Emergency Demand Response Program (EDRP) and the NYSERDA Peak Load Reduction and Enabling Technology Program Opportunity Notices. In-depth interviews were conducted with 14 individual customers that participated in the NYISO EDRP program through New York State Electric and Gas (NYSEG), AES NewEnergy, and eBidenergy/ ConsumerPowerLine. These contractors used funding from NYSERDA to apply enabling technologies that were hypothesized to improve customers' ability to curtail load. Both NYSEG and eBidenergy/ConsumerPowerLine offered their customers access to their hourly load data on a day-after basis and, during curtailment events, on a near-real-time basis. Phone interviews were conducted with most customers, however 25% of customers provided initial responses to the survey protocol via email. We then combined the market research information with load data during the curtailment events of August 7-10, 2001 to evaluate the impact of technology on curtailment responses.

osti oai (u.s. department of energy office of scientific and technical information)

Impact of Enabling Technologies on Customer Load Curtailment Performance Summer 2001 Results from NYSERDA's PON 585 and 577 Programs and NYISO's Emergency Demand Response Program