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The mission of the United States Department of Energy (DOE) National Nuclear Security Administrations (NNSA's) Global Threat Reduction Initiative (GTRI) is to identify, secure, recover and facilitate the disposition of vulnerable nuclear and high-risk radioactive materials around the world that pose a threat to the United States and the international community. The GTRI's unique mission to reduce and protect vulnerable nuclear and radiological materials located at civilian sites worldwide directly addresses recommendations of the 9/11 Commission1, and is a vital part of the President's National Security Strategy and the Global Initiative. The GTRI Remote Monitoring System (RMS) is a standalone security system that includes radiation and tamper alarms, and CCTV; which can be transmitted securely over the Internet to multiple on-site and off-site locations. Through our experiences during installation of the system at 162 sites, plus feedback received from Alarm Response Training course participants, site input to project teams and analysis of trouble calls; indications were that current system training was lacking and inconsistent. A survey was undertaken to gather information from RMS users across the nation, to evaluate the current level of training and determine what if any improvements needed to be made. Additional questions were focused on the operation of the RMS software. The training survey was initially sent electronically to 245 users at the RMS sites and achieved a 37.6% return rate. Analysis of the resulting data revealed that 34.6% of the respondents had not received training or were unsure if they had, despite the fact that vendor engineers provide training at installation of the system. Any training received was referred to as minimal, and brief, not documented, and nothing in writing. 63.7% of respondents said they were either not at all prepared or only somewhat prepared to use the RMS software required to effectively operate the system. As a result of this analysis, a formal training curriculum will be designed and implemented to include several blended learning delivery options. This training will be piloted at RMS sites; initial training will become a required element of RMS installation and refresher training will be considered for sustainability of operations

GTRI Remote Monitoring System: Training and Operational Needs Assessment Analysis Report