Estresse e satisfação no trabalho: um estudo entre gestores da área comercial

This work aimed to study the level of job stress and job satisfaction and to verify if there is a correlation between these two parameters, considering commercial managers. The sample consisted of 114 managers who answered the electronic questionnaire consisting of three parts: Profile of respondents, Work Stress Scale and Work Satisfaction Scale. The mean stress score obtained was 2.24, indicating an average level of occupational stress and highlighting the insufficient time to perform the workload as a stressor. In four of the dimensions of job satisfaction the average score was classified as a state of indifference, with a tendency to dissatisfaction with regard to the question of remuneration. Spearman’s correlation test showed that stress has negative correlation and statistical significance with the five dimensions of job satisfaction, pointing out that the lower the job satisfaction, the greater the job stress. This study promotes reflections on practices and policies, especially directed to the commercial area, focusing on the satisfaction of the individual in his work environment, in order to optimize personal wellbeing and, consequently, performance and the organizational image itself.