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21st century skills framework proposed by the World Economic Forum (2015) suggests that the development of foundational literacies, competencies and character qualities in students can help them function as responsible and productive global citizens. However, most educational systems focus only on developing foundational literacies like reading and writing, numeracy, scientific literacy, etc. This paper describes an exploratory research conducted to investigate how the 21st century ESL teacher can nurture the development of competencies and character qualities through language development tasks delivered using digital tools. The paper is based on the premise that since character qualities are both social and individualistic in nature, they are ideally delivered through collaborative events and acquired best through self-reflection. Reporting from an ESL teacher’s perspective, the paper elucidates how participating in the communication, collaboration, critical thinking and creativity activities mediated through web 2.0 tools can facilitate the acquisition of character qualities like curiosity, persistence, adaptability, social and cultural awareness, etc.  It was found that certain features of web 2.0 tools like participatory environments, asynchronicity and ease of use for creating content offered students multiple opportunities for meaningful, sustained and reflective conversations. Using observational data, the researcher identifies the acquisition of character qualities and the development of competencies in students through these conversations.

Conversations through Web 2.0 tools: Nurturing 21st century Values in the ESL Classroom