English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

According to the principle of impersonality, all citizens should be treated by public servants impartially, without discrimination and / or privileges. However, even government agencies constantly modernizing their relationship channels with citizens still present unequal treatment, evidenced through the lack of accessibility to essential services by those who have some type of disability physical and / or mental. Based on this, the general objective of this article was to analyze the accessibility of the virtual relationship channels of three mixed economy public agencies of the state of Paraná. And, the specific objectives were to identify the disseminated policies, map the strategies already implemented and analyze the data found against the guidelines indicated in the e-MAG and current legislation. This study is justified due Especialista em Gestão Pública – Instituto Federal do Paraná.E-mail: thiagosemicek@gmail.com Professora de Administração do Instituto Federal do Paraná. E-mail priscila.duarte@ifpr.edu.br

ACESSIBILIDADE DOS CANAIS DE RELACIONAMENTO VIRTUAL NAS ORGANIZAÇÕES PÚBLICAS PARANAENSES PARA PESSOAS COM DEFICIÊNCIAS VISUAIS