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Both natural and non-natural disasters greatly affect human life, including business actors. The government is urgently required to solve the emerging problems caused by the disaster. This study aims to determine collaborative governance in handling natural and non-natural disasters that affect the business actors in Palu City. This study used a quantitative approach with a series of statistical tests. The sample of this study consisted of 207 respondents who are government and the business actors in Palu City affected by natural and non-natural disasters. Data were collected through observation, questionnaires, and documentation. Then, the data were analyzed with statistical testing including descriptive statistics and a T-Test (comparative test). The results showed a significant difference between collaborative governance during natural and non-natural disasters. Further, the differences in collaborative governance can be seen in the leadership and initial condition variables. When a natural disaster occurs, leadership is urgently required, while a non-natural disaster caused by the COVID-19 is highly determined by the initial conditions. It means that government decision-making to deal with non-natural disasters from the start is urgently required. The evidence can be seen from some countries and regions with slow response to the COVID-19 resulting in difficulty in controlling the spread of the virus.

Collaborative governance in handling natural and non-natural disasters based on the perspective of public administration: Evidence from Indonesia