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This study was to evaluate the performance of human resources in high-technology industries using DEMATEL and process network analysis phase. The research methodology was based on a descriptive type of data collection. The subjects of the study comprised of all employees (8887 persons) woking in Iran Air (HOMA). Total, 365 questionnaires were collected from staffs which were analyzed to evaluate the performance of employees where the integration of ANP-DEMATEL indicators was prioritized.

Assessment of Human Resources Performance in High-tech Aviation Industries by DEMATEL Technique and Fuzzy-analytic Network Process