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Since 2011, Oxfam GB has been conducting rigorous impact evaluations – Effectiveness Reviews – to help understand and provide evidence of whether its work is resulting in positive change in the lives of the women and men with whom and for whom it works. Where previously Oxfam has relied on a paper-based survey data collection process, in 2015 it piloted digital surveying using Computer Assisted Personal Interview (CAPI). This involves training enumerators in the use of digital hand-held devices, such as tablets or smart phones, so that they can record responses to questions while they are conducting interviews. This paper reviews the use and value-added of digital surveys used for conducting Effectiveness Reviews in the Philippines and Thailand to highlight the benefits and challenges in comparison to the paper-based process traditionally used.

Going Digital: Using digital technology to conduct Oxfam’s Effectiveness Reviews