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Approaches based on such quality management principles as “consumer orientation” and “decision making on the basis of factual data” are of particular importance for the development of Russian automotive industry under current conАдрес для переписки Козловский Владимир Николаевич Самарский государственный технический университет ул. Молодогвардейская, 244, 443100, г. Самара, Российская Федерация Тел.: +7 846 278-43-11 Kozlovskiy-76@mail.ru Address for correspondence Kozlovskiy Vladimir N. Samara State Technical University 244 Molodogvardeyskaya str., 443100, Samara, Russian Federation Tel.: +7 846 278-43-11 Kozlovskiy-76@mail.ru

Development and Realization of Approach for Defining Quality Objectives of Carmaker According to Results of Cars Warranty Period