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A technique is proposed for estimating the probability of the possible appearance of defective products or the inconsistency of the production service on the basis of indexes of suitability and reproducibility of the production process.  The index of reproduction is recommended to be calculated on the basis of the standard deviation, which can be established by the average span of the control map and the limits of the tolerance field. At the same time, the production process must necessarily be in a state of statistical controllability. The suitability index cannot be calculated on the basis of the control card characteristics, but it is evaluated solely on the basis of the total of the standard deviation, which is calculated by the Bessel formula and the tolerance limits. The production process does not need to be statistically controllable. Conclusions on the suitability or insufficiency of the products (production services) are based on the value of the indexes of reproduction and suitability, which can take values less than or greater than one. On the basis of these indexes of obtained values, the probability of production appearance or characteristics of the production process, that does not match the established requirements, is established.

Indicators of reproducibility and suitability for assessing the quality of production services