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Apart from their qualities, businesses need a purchasing capability (competency) in order to operate and sustain their existence. While purchasing was evaluated on the basis of total costs of purchased products in the past, lately impacts of purchasing on customer satisfaction and perceived value have been an important topic of concern, and this fact denotes the changing facets of discussions on the importance of purchasing. Since purchasing has a direct impact on the effectiveness, quality and productivity, it is assumed to be a strategic function for the hotels. It becomes even important due to increasing number of hotel businesses and the competition. Consequently, there has been an increasing interest in academics on purchasing function in hotels.

Şehir Otellerinde Satın Alma İşlevi: Eskişehir deki Otel İşletmeleri Üzerine Bir Araştırma - A Study On Purchasing Function In Eskişehir Urban Hotels