English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

The City of Johannesburg (2015:25) indicated in its Integrated Development Plan for 2015 and 2016 that the inhabitants of the City are currently estimated to be 4 918 635. The impact of service delivery interruptions affects people economically and socially. It is also therefore imperative that services are optimised so that there is little to no negative impacts. The negative effects of industrial action by employees and poor service delivery that is constantly reported can be eliminated by the application of a TQM system. The elimination of these factors will enable the City of Johannesburg to carry out its mandate as per the constitutional requirements.

An Investigation into Benefits and Challenges of Total Quality Management: The Case of a Gauteng Municipality