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Resumen : La crisis del Ebola en Espana fue una crisis sanitaria que tuvo lugar en 2014. Esta crisis tuvo consecuencias politicas como la dimision de la exministra de sanidad del Gobierno del Partido Popular, Ana Mato, sociales como grandes movilizaciones en diferentes territorios del pais, y humanitarias como la discusion en relacion con el contagio del misionero espanol Manuel Garcia y el de la auxiliar de enfermeria Teresa Romero; e incluso se produjeron debates eticos en entorno al sacrificio de la mascota de Teresa Romero, Excalibur. La investigacion tiene por objetivo analizar en que medida y de que forma las administraciones y los medios de comunicacion utilizaron Twitter para comunicarse con la ciudadania. Teoricamente se fundamenta en el campo sociologico del riesgo y en el ambito de la comunicacion y el periodismo en entornos digitales. La metodologia es de tipo mixta y se concluye que los medios de comunicacion convencionales siguen siendo fundamentales para comunicar las emergencias. Palabras clave : Ebola en Espana; Twitter; emergencias; administraciones publicas; medios de comunicacion; ciudadania. Abstract : The Ebola crisis in Spain was a health crisis that took place in 2014. This crisis had political consequences such as the resignation of the former health minister of the Popular Party Government, Ana Mato, social as large mobilizations in different territories of the country, and humanitarian as the discussion regarding the contagion of the Spanish missionary Manuel Garcia and that of the nursing assistant Teresa Romero; and there were even ethical debates surrounding the sacrifice of Teresa Romero’s mascot, Excalibur. The research aims to analyze to what extent and in what way administrations and the media used Twitter to communicate with citizens. Theoretically, it is based on the sociological field of risk and on the field of communication and journalism in digital environments. The methodology is mixed, and the research concluded that traditional media are still fundamental to communicate emergencies. Keywords : Ebola in Spain; Twitter; emergencies; public administrations; the media; citizenship.

revista española de comunicación en salud

La gestión comunicativa en redes sociales digitales de la emergencia del Ébola en España = The communicative management in social media of the emergence of Ebola in Spain