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This paper presents a new technological approach to the online education that will allow for individualized and personalized adaptation of the curriculum. Based on the integration with and correlation of the results of student’s self-assessment, their multi-rater 360-degree feedback evaluation and the continuous study progress checks, a modern information system can automatically determine, generate, and continuously adjust the level, the instructional flow, and the specifics of the course content. The authors present their innovative idea for integrated web-based educational system and methodology, which is currently being designed. The system will target the demands for professional development and improvement in customer service and relations with customers in the travel and tourism industries and the public administration.

Adaptive Distance Learning Programs Based On Feedback Evaluation And Continuous Progress Assessments