Open AccessDevelopment and Validation of a Patient Satisfaction Survey for Comprehensive Medication Management
Author(s) -
Jean Moon,
Claire Kolar,
Amanda Brummel,
Molly J. Ekstrand,
Haley S. Holtan,
Dan Rehrauer
Publication year - 2016
Publication title -
journal of managed care and specialty pharmacy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.126
H-Index - 63
eISSN - 2376-1032
pISSN - 2376-0540
DOI - 10.18553/jmcp.2016.22.1.81
Subject(s) - patient satisfaction , medicine , pharmacy , pharmacist , descriptive statistics , confirmatory factor analysis , health care , medication therapy management , concordance , family medicine , scale (ratio) , quality assurance , quality (philosophy) , nursing , service (business) , statistics , epistemology , economics , economic growth , external quality assessment , pathology , physics , quantum mechanics , mathematics , economy , philosophy
Comprehensive medication management (CMM) services are a relatively new standard for clinical practice. A patient satisfaction tool for pharmacists providing comparable pharmacy services is essential for measuring quality and sustainability.
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