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The present study has two purposes. First, it intends to put forwards two new relevant dimensions of perceived value for Islamic banks, those are knowledge value and faith value. Second, it intends to explore their effects on satisfaction and performance in Islamic banks of Makassar. This study was conducted in Islamic bank employees in city Makassar, Indonesia. By using a sample of 40 respondents and SEM PLS is applied for data analysis. From the study, it is found that satisfaction has a partially mediating effect on the relationship between faith value and performance, and significantly mediating effect on that between knowledge value and performance. It is interesting that the research proposes two new variables, that is knowledge value and faith value, which can be considered as parts of perceived value, which would complement and enrich the theory of perceived value accordingly.

KNOWLEDGE AND FAITH VALUES AS PART OF EMPLOYEES’ PERCEIVED VALUE IN ISLAMIC BANKS AND THEIR EFFECTS ON SATISFACTION AND PERFORMANCE