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The paper discusses the public policy of social management in Rio de Janeiro's favelas, specifically those assisted by the "Territorios da Paz" Program. We analyze the construction process of personal relationships between managers, residents and others local agents in the management work through three situations. We also evaluate the place of personal relationships in the dialogue between state officials and residents of Andarai/Grajau, Turano, Babilonia and Chapeu Mangueira. We observe this problem from the experience we had on fieldwork in those places and we based it on the dialogue with theoretical and thematic literature in the social sciences. The paper seeks to indicate the importance of establishing personal relations between state agents and favela residents, mainly for the development of partnership actions

Relações pessoais na construção da gestão social em favelas: experiências no Rio de Janeiro