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v LIST OF TABLES  xi LIST OF FIGURES  xiii CHAPTER 1: INTRODUCTION  1 Problem Statement  5 Guiding questions  7 Significance of study 8 Delimitations  9 CHAPTER 2: LITERATURE REVIEW  12 Theoretical Models of Creativity  13 Compositional model  14 Interactionist model of creativity  16 Group-Level Creative Process  20 Input-process-output (IPO) theory of group performance  21 Group Effectiveness  22 vii Functional diversity as an input to the creative process  24 Knowledge sharing and integration  27 Examining knowledge definitions  28 Knowledge versus information.  28 Knowledge sharing  29 Knowledge integration  30 Communication and the creative process  32 Outcomes for creativity and group effectiveness  34 CHAPTER 3: RESEARCH DESIGN & METHODOLOGY  36 Researcher Positionality 37 Trustworthiness  40 Case Description  41 Research Site  42 Operationalization of Key Concepts  42 Case and Participant Sampling Strategy  44 Case Description  46 Data Team  46 Value Proposition Team  47 Data Collection  48 Survey  49

Is the sum greater than the parts? A qualitative case study of cross-functional team creativity.