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Received: 19 December 2018 Accepted: 10 January 2019 Reverse logistics, the future of logistics and supply chain, can save operating cost, improve ecological benefits and create a good image of production companies. Since many companies choose to outsource reverse logistics to third-party providers, it is important to evaluate and select third-party reverse logistics (3PRL) providers in a rational manner. For this purpose, this paper establishes an evaluation index system with nine indices on three factors of provider capability: strength factor, service level and development potential. Then, the extension superiority method (ESM) was adopted to set up an evaluation model, transforming the multiindex decision-making problem into a single-objective evaluation task. Finally, the feasibility and effectiveness of our index system and evaluation model were verified through an empirical study on a Chinese tobacco company and its 3PRL provider.

Evaluation of Third-party Reverse Logistics Providers Based on Extension Superiority Method