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Claudia Zea was born in Medellin, Colombia in 1961. Graduated in 1988 as a Systems Engineer from EAFIT University with a Master’s degree in Technology in Education from the Antioquia University, awarded in 1994. She has participated in many international research projects such as the Horizon Project, RELPE, REPEAL, ALFA, CYTED and REDAL, as well as local projects envisioned towards the improvement of education in Colombia as the head of the R+D+I Group in ICT, head of the R+D Group in Computers in Education (awarded as Excellence Group Award given by COLCIENCIAS in 1997), director and principal investigator of Proyecto 50, and as the head of the Conexiones Project, all at EAFIT University and as the principal researcher for the Colombian Ministry of Education’s ICT Capacity Building project, director of the Colombia Learns portal, and as the director of the Colombian Ministry of Education’s National Program for the Usage of Media and New Technologies.

AN ENGINEERING APPROACH FOR CONTINUOUS IMPROVEMENT IN ENGINEERING EDUCATION