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Resumen Objetivo: Analizar la calidad percibida en un hospital de tercer nivel desde la perspectiva de genero. Metodos: Analisis de los cuestionarios de satisfaccion a los/las pacientes ingresados/as durante octubre y noviembre 2003-2005 con el test de la T de Student-Fisher y la prueba de 2. Resultados: De los 2660 cuestionarios, 44,7% fueron de hombres, 55,55 ± 17,3 anos, y 53,3% de mujeres, 48 ± 18,4 anos. El 36% tenia estudios primarios, 18% formacion profesional y el 22% universitarios. Los hombres conocian las normas de hospitalizacion y el nombre del medico/a mejor que las mujeres (p < 0.0001). Las mujeres se consideraron mejor informadas sobre su enfermedad que los hombres (p < 0.05). Ambos grupos volverian a elegir el mismo centro. Conclusion: Las diferencias en la calidad percibida entre ambos sexos sugieren que el genero deberia contemplarse en sistemas organizativos centrados en los cuidados del paciente. Abstract Objective: To analyse the perceived assistance quality of third level hospital inpatients, carrying out an essay that takes in account only the gender of the surveyed. Methods: Descriptive analysis of surveys of the inpatients between October and November 2003-2005 with the T of Student-Fisher and the 2 tests respectively. Results: From 2660 surveyed, 44,7% were men aged 55,55 ± 17,3, and 53,3% were women aged 48 ± 18,4. 36% had a primary school degree, 18% professional and 22% university studies. Men were considered better informed than women about hospitalization rules and knew better the name of their doctors (p < 0.0001). Women were better informed about their illness (p < 0.05). There was no difference in the choice of the same centre for the future. Conclusions: The perceived assistance quality is influenced by gender, so it should be taken into account in organizing systems oriented to satisfying the patient needs.

La calidad percibida desde la perspectiva de género en un hospital de complejdad asistencial máxima