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This paper concerns the problem of the occurrence of panic clients in banks in the world. This phenomenon was by far the recent financial crisis intensified, hence it is advisable to try to analyse this topic. Problem management in banks and panic in the financial markets is an extremely complex issue that requires both theoretical and practical approach. The authors have attempted to characterize the phenomenon of panic as the socio-economic development. In the article there were analysed behavioural aspects of panic and instruments of its deactivation. In addition, some examples of a run on money in Europe was presented. The study showed not only the complexity of the problem, but also the effectiveness and reliability of certain instruments limiting or even eliminating panic in the market.

Panic of Bank Customers and its Deactivation by Shock Instruments