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Concebidas como operacoes para expandir e diversificar mercados, buscando aproveitar oportunidades de negocios, as Fusoes e Aquisicoes (FA entrevistas com executivos dos niveis operacional, tatico e estrategico, que vivenciaram o processo de aquisicao tanto na empresa adquirida quanto na adquirente. Os resultados evidenciaram que elementos culturais da instituicao financeira adquirente foram rapidamente incorporados a empresa estudada. A estrategia e a estrutura organizacional da empresa sofreram alteracoes em sua forma de solucionar problemas gerenciais, melhorar indicadores estrategicos de desempenho e aumentar a sinergia entre as duas empresas. Palavras-chave: Estrategia. Estrutura Organizacional. Mercado de Pagamentos. Fusoes e Aquisicoes. AbstractPlanned as operations to expand and diversify markets, in order to take advantage of business opportunities, mergers and acquisitions (M&A) are considered one of the most recurrent forms of organizational changes, whose impacts affect the most varied aspects, including strategic decisions, organizational structure and corporate culture. All these aspects are essential to determine the success or weakness of a M&A process and can not be neglected. In this perspective, this article aims to explore the process of acquiring in a company from the Brazilian payments market, investigating the main changes and impacts in the strategy and organizational structure and the perception and adaptation of the employees to the new cultural elements resulting from such process. The research was carriet out through documentary sources, such as internal reports and presentations, and interviews with executives at the operational, tactical and strategic levels who experienced the acquisition process both in the acquired company and in the acquirer. The results showed that acquirer’s cultural elements were quickly incorporated into the acquired company. The strategy and organizational structure of the acquired company undergone changes as a way to solve managerial problems, improve strategic performance indicators and increase the synergy between the two firms. Keywords: Strategy. Organizational Structure. Payment Market. Mergers and Acquisitions.

Impactos do Processo de Aquisição na Estrutura, Estratégia e Cultura Organizacional: Estudo de Caso em uma Empresa do Mercado de Meios de Pagamento