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The Museu Historico Folclorico e Pedagogico Monteiro Lobato includes in its collection a library with valuable children's books and other important literary works of Monteiro Lobato, plus an exhibition of documents, photos and personal objects related to the life of the writer. In this article, the current panorama of the Museum from the perspective of knowledge management is evaluated, and the activities and initiatives for the development of organizational knowledge spiral proposed by Nonaka and Takeuchi (2008) are investigated. An applied, descriptive and qualitative research was performed, using the bibliographic research and case study procedures. The results indicated that tacit knowledge is widely used by employees of the Museum, however the current process of externalization of knowledge is absent, suggesting that a model of knowledge management is implemented for the systematization of data, information and knowledge employed in cultural activities developed.

A criação do conhecimento organizacional: um estudo de caso no Museu Histórico Folclórico e Pedagógico Monteiro Lobato