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Resumo: Considerando a internet como um espaco em que circulam uma diversidade de discursos de alto potencial polemico, propicios a materializacao de insultos e agressoes verbais, o objetivo deste trabalho e investigar as estrategias utilizadas pelos interactantes para a construcao de suas intervencoes no meio digital. A perspectiva de analise esta centrada no modelo de impolidez sugerido por Culpeper (1996, 2005) e no Modelo de Analise Modular do Discurso (ROULET; FILLIETTAZ; GROBET, 2001). Busca-se apresentar duas abordagens para a analise dos atos impolidos, demonstrando de que maneira elas podem ser complementares no estudo da impolidez. Dessa forma, a intersecao entre elas permite, alem da classificacao dos atos impolidos, descrever a organizacao textual dos comentarios a fim de desvelar a estrutura dos discursos ofensivos e a acao dos internautas na negociacao de faces, lugares e territorios. Palavras-Chave: im/polidez; abordagem modular; comentarios. Abstract: Once the internet is a space in which there is a huge circulation of strongly polemical discourses, prone to the materialization of insults and verbal agressions, the purpose of this paper is to investigate the strategies used by the interactors when constructing their intervention in the digital media. The perspective of the analysis is centered on the model of impoliteness suggested by Culpeper (1996, 2005) and on the Modular Approach to Discourse Analysis (ROULET; FILLIETTAZ; GROBET, 2001). We seek to present two approaches to the analysis of impolite acts, demonstrating how they can be complementary in the study of impoliteness. In this way, the intersection between them allows, besides the classification of the impolite acts, to describe the textual organization of the comments in order to reveal the structure of offensive discourses and the action of the internet users in the negotiation of faces, places and territories. Keywords: im/politeness; modular approach; comments.

revista de estudos da linguagem

O discurso conflituoso na internet: uma análise discursivo-interacionista de comentários em site de notícia / The conflictive discourse on the internet: a discursive-interactionist analysis of comments on news site