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Resumo: O presente trabalho encontra-se situado na area de Pragmatica Sociocultural e consiste em um estudo com fins exploratorios e descritivos do uso das taticas de atenuacao, produzidas em uma situacao comunicativa que requer o uso de certo grau de cortesia, entendida como trabalho de face (GOFFMAN, 1967, p. 12). Para a constituicao do corpus , aplicamos a entrevista semiestruturada, frequentemente utilizada na pesquisa qualitativa. Como parte da entrevista, solicitamos que os participantes se colocassem na situacao de ter que informar ao dono do imovel que, no mes atual , nao poderao pagar o aluguel. Em uma etapa anterior da pesquisa, conduzimos vinte entrevistas com vinte falantes de espanhol, metade homens e metade mulheres, dez de Santiago de Chile e dez de La Plata, Argentina, todos estudantes universitarios entre dezenove e trinta e tres anos de idade. Nesta fase, aplicamos o mesmo criterio para entrevistar dez falantes de portugues na cidade de Salvador, Bahia, Brasil. As intervencoes revelaram a rica variedade de recursos de atenuacao disponiveis nas duas linguas, alem de nos permitir observar alguns aspectos de cortesia nos grupos selecionados.  Assim, com o objetivo de descrever e comparar as taticas de atenuacao, nossas observacoes se fundamentam nos estudos desenvolvidos por Goffman (1967), Brown e Levinson (1987), Haverkate (1994), Kerbrat-Orecchioni (2004), Briz (2004), Briz (2006) e Albelda Marco; Briz Gomez (2010). Palavras-chave: Pragmatica Sociocultural; estrategias de atenuacao; cortesia. Abstract: This paper belongs to the area of Sociocultural Pragmatics and consists of a descriptive-comparative study with the objective to explore mitigation strategies used in an ordinary communicative situation requiring the exercise of politeness, understood as face work (GOFFMAN, 1967, p. 12). To elicit our corpus of analysis we adopted a semi-structured interview, most frequently used in qualitative research. As part of the interview, the participants were prompted to express literally what they would say if they were to inform to the owner that they would not be able to pay next month rent. In a previous stage of this research, we conducted twenty interviews with Spanish speaking participants, half men and half women, ten of them from Santiago de Chile and the other ten from La Plata, Argentina. All of them were university student, aged nineteen to thirty three. For the present research, we followed the same criteria to interview ten Brazilian Portuguese speakers from Salvador. Their answers revealed a rich variety of mitigation strategies, available in Spanish and Portuguese, variety that also allowed us to explore aspects of politeness within the groups observed. Thus, with the object to describe and contrast mitigation strategies, our observations were based on Goffman (1967), Brown and Levinson (1987), Haverkate (1994), Kerbrat-Orecchioni (2004), Briz (2004), Briz (2006), and Albelda Marco; Briz Gomez (2010).  Keywords: Sociocultural Pragmatics; mitigation strategies; politeness.

revista de estudos da linguagem

Estratégias de atenuação em situações cotidianas: um estudo comparativo entre espanhol latino-americano e português brasileiro / Mitigation strategies in everyday situations: a comparative study between Latin American Spanish and Brazilian Portuguese