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The article presents themethodology proposalof comprehensiveevaluation of the providedservices quality inregional passengerrail transport. The proposed methodology of the qualityevaluation can be used for comparing the integrated transportsystems by the quality level. It can be utilized as anevaluation of the provided services in the relationship withthe submitter and the supplier as well. The methodologyproposalfully accept the transport policy of the EU, specifically theWhite Paper 2011–The Roadmap to a Single EuropeanTransportation Area-Towards a competitive and resourcefulefficient transport system, that are also included in thequality norms and transportation operational programme inHorizon 2020.

Quality Evaluation in Regional Passenger Rail Transport