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The aim of this study is to determine the perceptions of servant leadership and total quality management (TQM) of employees in various titles in municipalities in terms of various variables. The research investigates to determine whether or not there is a relationship between servant leadership and TQM concepts, and whether this relationship is statistically significant or not, and a general opinion on this issue. The universe of this research is 452 employees working under various titles in Giresun Municipality. The research is a descriptive study in general survey model, and "Servant Leadership" and "Total Quality Management Scale" were used as data collection tools. According to the results of the research, it was determined that the perceptions of servant leadership and total quality management of the employees in Giresun Municipality were at a medium level and that there was a statistically significant relationship between servant leadership and total quality management, and this relationship was also positive.

BELEDİYE ÇALIŞANLARININ HİZMETKÂR LİDERLİK VE TOPLAM KALİTE YÖNETİMİ ALGILARI; GİRESUN BELEDİYESİ ÖRNEĞİ