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In 2009, Croatia adopted the new General Administrative Procedure Act (GAPA), which introduced several novelties in the regulation of general administrative procedure. The main research topic deals with the changes that the new GAPA, as an incentive for public administration reform in Croatia, has produced. The empirical data were collected within the EU funded IPA project “Support for the implementation of the General Administrative Procedure Act” (2012-2013) and interpreted on the basis of institutional theory. Despite changes to the legal text, the empirical data show that the new GAPA has not resulted in actual changes in everyday public administration.

New Wine in Old Wineskins: General Administrative Procedure and Public Administration Reform in Croatia