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Background: Continuous quality improvement is linked to the use of timely and useful feedbackfrom clients. Patients constitute the hospital’s direct clientele. The overall satisfaction is an importantaspect of the service itself and it is considered to be an important outcome measure for healthservices. Patient care  is  not  considered  to  be  of  high  quality  unless the  patient is  satisfied.Objective:  To  assess the  level  of  satisfaction with  available health services among inpatientsattending secondary level  hospital. Methods:  A  cross-sectional study was  conducted usingpretested, semi-structured questionnaire among 100  inpatients attending Government HospitalChidambaram, Tamil Nadu. Systematic random sampling was used. Results: 96% participants weresatisfied with the attitude of doctors and nurses, 80 % were highly satisfied with the cleanliness ofhospital campus,82 % were highly satisfied with lab services, 83% satisfied with food services. 92%were satisfied with the speedy admission to the ward, 74% satisfied with the ward facilities. 86 %gave a neutral response for other amenities,26 % satisfied with a drinking water facility. Overallsatisfaction among inpatients was a mean of 3.9 out of 5 (78%). Socio-demographic characteristicswere not significantly related to overall satisfaction scores. Conclusion: Patients were generallysatisfied with the hospital facilities. Patients input on various deficiencies needs to be addressed bythe hospital leadership to achieve consumer delight.

public health review : international journal of public health research

Item test analysis to assess the difficulty index for biostatistics, epidemiology, and demography module of undergraduate medical students of Raipur, Chhattisgarh, India