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Background: Pharmacotherapy, or treatment using medicinal products is one of the therapies used as a treatment method in hospitals. According to estimates, an average hospital in Poland manages ca. 130 thousand medicinal products and these products make second biggest – after salaries – cost intensive element in operation of a hospital. Taking into consideration the need to ensure an adequate patient service level, especially in the field of patient safety regarding pharmacotherapy, medicinal products inventory management is a key area of hospital processes. The aim of the article is to present assumptions of modelling medicinal products inventory management process in hospitals using a methodology based on the BPMN standard concentrated on process efficiency improvement. Methods: The research was conducted in three hospitals in the Wielkopolska Province between January 2015 and December 2015. As part of the applied methodology, process approach was used exploiting complex identification of business roles, activities and events in the analysed processes. The research was concentrated on medicinal products inventory management processes in hospitals. Results: In the article, modelling medicinal products inventory management process using a methodology based on the BPMN standard has been presented and described. The authors present process approach in the analysis of the problem regarding streamlining of inventory management process, with a special focus on real-time access to data concerning: type, location and level of medicinal products inventory. Conclusions: Medicinal products inventory management in a hospital is a complex and multi-layered process, also due to the large number of legal requirements in the field in question. The conducted research proved usefulness of process approach using a methodology based on the BPMN standard in the field of streamlining of medicinal products inventory management process. The authors recognise the necessity of practical verification of obtained results through implementation of recommended changes by hospitals.

Modelling medicinal products inventory management process in hospitals using a methodology based on the bpmn standard