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The present paper is focused on theproblems of reducing losses of resources at thestart-up of new automated factories caused by human shortcomings in teamwork activities. The research is based ona unique database of empirical studies of human faults and mistakes at thedesign and commissioning of factory automation systems.This database covers over 25 automated factories on three continents, containing pulp and paper mills, chemical and petrochemical plants and power stations. It is shown that themost suitable tool for teamwork analysis is thedesign structure matrix (DSM)method, which allows visualisation of thefullcomplexity of synergy relations between all team members on thebasis of the frequency and amount of information interchange. The mathematical treatment of DSM matrixes enables us to form the most capable teams, to schedule and evaluate their activities. It is shown that as a result of logical analysis it is possible to create an optimal communication and cooperation system, where the competences and capabilities of the teams and their members can be more fully exploited.

Ways of Increasing Synergy in Automated Factory Design and Commissioning Teamwork