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In 1861, Doctor Kaloost Vartan arrived in Nazareth, and set up a dispensary that was the only “hospital” between Jerusalem, Damascus and Beirut. For 153 years, The Nazareth Hospital aims to extend health care to all, in a spirit of reconciliation between people: Jews and Arabs, Christian, Muslims and Druze. The hospital staff in the early years of the 19th century initiated mobile clinics to serve the unreached areas that lack health services. Also the model of mother and child community clinics that the hospital staff initiated in 1950s was adopted by the Israeli ministry of health and has been implemented as part of the ministry’s service to mother and child. PURPOSE/METHODS: Since 2012, the hospital management decided to have the community involvement as part of the hospital strategy, social accountability was one of the hospital torches of the hospital work. One of the major projects that are under the social accountability work is providing medical services to the neglected areas in the West Bank Area C. For this purpose, hospital staff visited the area and met key persons in Ein Baida a small village in Tobas district to examine the population health care need. RESULTS: The hospital staff opened a medical center which medical tests for 70 children, and pediatricians started a clinic in a weekly basis. Later on, more services were given to Palestinians Bedouin area—Al Maleh—that their population lives in tents with their own animals and lacks of clean source of water and electricity, a place with an urgent need for medical services. CONCLUSIONS: Our mission started with few doctors’ involvement, and today tens of hospital staff provides medical services, in addition to donations that the staff sent to the population. The social accountability and reaching the neglected, is also a great tool to encourage staff communicate with others that are ambitious and care about the community, build self-esteem and self-confidence, and meet new people.

Social Accountability: Impact on the Medical Staff & Medical Initiatives in the Neglected Areas