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This study investigates the effects of demographic factors of the logistics firms’ employees (gender, age, education level, experience level, and department) on their job satisfaction and the effects of demographic factors of the logistics firms (company type, capital nature, and company experience level) on their performance of logistics activities about information technologies, interior relationship, and transportation based on the scale developed by the same authors and the sample of 39 logistics firms selected randomly in the city of Mersin and Adana in Turkey. According to findings, none of the demographic factors of the employees does affect their job satisfaction. In terms of the demographic factors of the logistics firms, their experience level in the field is found to be significant in their logistics activities about information technology. In general, as the firm’s experience increases, they perform better on information technology.

Effects of Demographic Characteristics of Logistics Firms on Their Performance and Job Satisfaction of Their Employees