English (United Kingdom)

https://curated-unify.zendy.io/wp-json/zendy-region/v1/featured_content/oa?rat=en

https://curated-unify.zendy.io/wp-json/zendy-region/v1/highlighted_journal/

Global: Zendy Plus annual

Presents the access of premium content as premium feature

Premium Content

Presents the keyphrase highlighting as premium feature

Keyphrase Highlighting

Presents the summarisation as premium feature

Summarisation

Insights

Presents the pdf analysis as premium feature

PDF Analysis

Presents the zaia usage as premium feature

ZAIA

Global: Zendy Tools annual

Global: Zendy Free Plan

Global: Zendy Tools monthly

Global: Zendy Plus monthly

In order to dominate the environmental rapid changes and obtain the flexibility, using e-banking is vital and inevitable today. The purpose of this research is to analyze e-banking changes and its level of customer satisfaction in Iranian Banks in a four-year period and the measurement of customer satisfaction of e-banking service quality in Iran. In order to achieve this goal, a survey conducted in two phases. Firstly, four-year data was gathered from the electronic banking project. Secondly, a sample of research including 19 private and public banks in Iran was selected, a questionnaire was designed, distributed, collected and analyzed. All data for these banks was taken from Central Bank of the Islamic Republic of Iran. The methodology of research was factor and correlation analysis. The results imply that increasing the level of e-banking in Iran has a positive relationship with customer satisfaction from e-banking service quality.

Analyzing the Relationship Between the Level of E-banking and Customer Satisfaction From E-banking Service Quality in Iran