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EnglishOne of the key factors in a software development process is the Interaction Design, Usability more precisely, largely responsible for the efficient use of a particular application. For this purpose, renowned designers like Dieter Rams, go even further, stating that the use of good design should make a product as understandable as to be self-explanatory, making the instructions manual unnecessary (Vitsœ, 2016). Does the application of good design principles make technology products so intuitive that they do not require the use of the User Manual? This study aims to present the perception of users regarding the use of qualitative analysis software User Guide webQDA®, understanding the level of frequency with which they refer to the manual, identifying operations that lead the users to resort to it, the supports in which the manual is more frequently consulted, among other information. portuguesUm dos fatores fundamentais no processo de desenvolvimento de um software e o Design de Interacao, mais precisamente a Usabilidade, responsavel, em grande parte, pela eficiente utilizacao de uma determinada aplicacao. Com esse proposito, designers conceituados como Dieter Rams, vao ainda mais longe, afirmando que o recurso ao bom design devera tornar um produto tao compreensivel, ao ponto de ser autoexplicativo, tornando desnecessario o recurso a Manual de Instrucoes (Vitsœ, 2016). Sera que a aplicacao dos principios de bom design torna os produtos tecnologicos tao intuitivos que dispensam o recurso ao Manual de Utilizador? Este estudo pretende dar a conhecer a percecao dos utilizadores relativamente ao uso do Manual de Utilizador do software de analise qualitativa webQDA®, ao nivel de frequencia com que e consultado, a identificacao das operacoes que levam o utilizador a recorrer ao Manual, em que tipo de suporte e mais explorado, entre outros.

O Manual de Utilizador de um Software de Análise Qualitativa: as perceções dos utilizadores do webQDA