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ETHNOLOGIA EUROPAEA 48:2 Guides and Visitors: Encounters in Home Museums Tour guides in home museums use different resources and techniques to draw their audience into a story at a certain site. They point to different sources they use, such as objects, diaries, art works and media, and they quote sources. Those can be understood, following Handler (2016), as multidimensional resources for the historical imagination of visitors, and guides draw from them to tell personal stories linked to events of local as well as national magnitude. In home museums, they often quote the protagonist who used to live there or a text they wrote. This is a technique that the anthropological literature on tour guides discusses as central to site sacralization (Fine & Speer 1985) and a “trick of the trade” that involves bridging historical knowledge for contemporary visitors (Wynn 2005). Guides co-produce a scene together with visitors (Feldman 2007) and with it a claim of belonging. Such claims of belonging to a scene at home enable visitors to relate to a shared social past enacted by museum guides who, in their rhetoric, encode museum’s narratives (Katriel 1997a). Guides present those narratives with varying degrees of pedagogical and seductive construction of the imagination of the tourist site (Salazar 2012). This article wishes to discuss how quoted texts from poems, fiction, drawing, and diaries are used as indexical tools (Rojek 1997) in representing a home. Vinitzky-Seroussi and I (Dekel & Vinitzky-Seroussi 2017) define a home museum as a heritage site in which a famous person has lived and which is open to the public as a partial or full reconstruction of a home. I adopt Brin and Noy’s (2010: 27) definition of the guide’s performance as a situated event during which both guide and tourist assume the presence Tour guides in home museums perform a special mediating role: they connect past and present through stories that mark both proximity and distance from them. This paper is based on ethnographic research in four home museums in Germany, those of Konrad Adenauer, Bertolt Brecht and Helene Weigel, Albert Einstein, and Kaethe Kollwitz. I analyze the performance of guides quoting the words, either written or allegedly spoken, of home museums’ protagonists. I claim that the quotes work along two axes coordinated according to the relative differentiation of hierarchical distance and temporal displacement. The guides navigate the space created by these axes and negotiate the meaning of histories through the perspective of home life. The axes help us understand both guides’ and visitors’ work and interpretation.

QUOTING AND TELLING Mediating Techniques of Tour Guides in German Home Museums