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Brazilian sanitation and water treatment companies are strongly characterized by a hierarchy of low flexibility and, despite having flexibility in their daily project activities, they do not have the maturity needed to succeed in conducting their projects. Project prioritization is among the main problems faced by managers of multiple projects in this type of organization. To improve the prioritization techniques for projects in the management of multiple projects, this paper analyzes the management of multiple automation projects and proposes a model using the PROMETHEE I method of multicriteria decision to help the portfolio manager to prioritize his projects, using criteria and weights extracted from management reality through interviews with individuals involved in the process. The model used was considered satisfactory, given the needs of the company and of the manager of multiple projects.

Modelo de apoio à decisão para priorização de projetos em uma empresa de saneamento