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O atual ambiente competitivo exige que as empresas tomem posturas diferentes em relação ao seu poder de obtenção de vantagem competitiva. A informação é o fator fundamental nesse cenário e, entre o seu input e o seu output, deveria ocorrer uma agregação de valor e ela, decorrente de um conjunto de processos relativos às tomadas de decisões. Neste contexto, com o presente trabalho, objetiva-se estudar o ambiente informacional de 50 empresas da indústria de autopeças para veículos e relacioná-lo com o desempenho competitivo, segundo a abordagem do balanced scorecard. Para tanto, foi aplicado um questionário estruturado fechado em empresas localizadas no Estado de São Paulo. Os resultados revelaram evidências de que as empresas classificadas como tendo um desempenho competitivo mais favorável tenderam a avaliar mais favoravelmente os atributos relativos ao ambiente informacional. The current competitive environment demands different postures from companies aiming at obtaining competitive advantage. In this scenery the information is the fundamental factor and, between its input and its output, should have an aggregation of value to it based on a set of processes related to decision making. From this point, this paper has been developed with the objective to study the informational environment and to verify connections with its competitive performance, according to Balanced Scorecard model. 50 automobile supply industries settled in São Paulo has been sampled and a structured questionnaire has been applied to them. The results has allowed to identify that, for companies where competitive performance were more favorable, the evaluation of the informational environment were quite different from the ones were competitive performance were considered less favorable

Ambiente informacional e desempenho competitivo na indústria de autopeças para veículos