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Spanish telecenters are an instrument for streamlining and social inclusion in the information society. There is, however, a lack of impact indicators that allow for the evaluation of social transformations that originate these entities in their areas of influence. With this in mind, an evaluation sistem with indicators and the "Multidimentional Selective Scale" multivariable methods of analysis as foundations is formulated, with the goal of calculating the impact of these entities in the information society.

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Impacto social e idoneidad de los servicios de los telecentros españoles en la sociedad de la información: metodología de evaluación a partir de indicadores y método de análisis multivariable