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Revision of the criteria which must be applied in measuring the quality of the products coming from processes of documental analysis of content. The quality of the tasks corresponding, especially, to indexing and abstract is important for allowing a satisfactory retrieval of information and an appropriate explanation of the contents to the users. The traits and criteria about a process which cannot be limited only to statistical and numerical measure of the qualitative factors are described. They can only be evaluated through the personal observation and judgment underlined in the tasks of identification of the evaluated repertories, appraisal of professional preparation of the analysts, existence of norms or guidelines in the center, and type of language utilized for carrying out the indexing. These qualitative factors or criteria are specified as they reutilize abstracts and indexing done in the source, as they have carried out the transfer from the superstructure, according to a technical quality, and a thorough analysis. Measuring units or indicators are also included (as for instance, Covering and undermining of the repertories; Coherence; Information density; Exhaustiveness; Temporal indicator; Indicator of costs; Indicator of user effort; and Indicator of errors; Index of coherence; Legibility; Relevance; Depth; Size).

Criterios e indicadores para evaluar la calidad del análisis documental de contenido