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The research debates the communication as basic instrument of the attention, articulated to the dynamic of the care and of the attention in the hospital. Interviews had been made, participant observation and consult to promptuaries. It was applied dense description and thematic analysis. It was identified diverse forms of communication: verbal and nonverbal. It was stood out the form as the professional approached and communicated with the customer, printing more or little attention and affection. The interaction in the attention emerged of the meeting and colloquies among the professionals and customers, integrating them to the attention. The act of talk is basic in the attention. Either of technician or ludic content, the colloquy implies in communication, that holds interaction, language, gestures and cognition. From there its importance for the nursing, art and science of the attention.

[Communication in care: a fundamental task in nursing].