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This research aims to assess the impact of the Agencia Barco (a branch of a bank that operates in a boat) on the financial inclusion of the riverine population of the Marajo island. Empirical research was carried out through direct observation and semi-structured interviews applied to users and employees of the Agencia Barco. Lexical and content analyses were then applied in order to identify the elements for the financial inclusion of this population. The categories obtained through this technique were interpreted vis-a-vis a financial inclusion model developed from the existing literature. The research results show that the Agencia Barco has managed to supply partial access to financial products and services. However, the lack of basic financial education of the riverine population of the Marajo island has hindered adequate use of the financial services provided, hampering sustainable financial inclusion.

Inclusão financeira de populações ribeirinhas: avaliação de impacto da Agência Barco