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As perspectivas da administra????o p??blica burocr??tica ou da nova gest??o p??blica est??o em xeque e novas estruturas de governan??a s??o necess??rias para que os governos alcancem maior efetividadeno enfrentamento de problemas complexos ??? como ?? o caso da pobreza, por exemplo ???, que n??o aceitam solu????es lineares ou unissetoriais. O artigo analisa a experi??ncia do Programa BH Cidadania, desenvolvido pela Prefeitura de Belo Horizonte desde 2002, uma estrat??gia de articula????o intersetorial de servi??os e setores na ponta para ampliar as possibilidades de a????es mais efetivas de inclus??o social. O artigo explicita o desenho da interven????o e explora os desafios e avan??os dessa estrat??gia de gest??o que podem se configurar como um exemplo de boa governan??a no ??mbito das pol??ticas locais de prote????o social.The prospects of the bureaucratic public administration or those of the new public management are in check and new governance structures are needed so that governments achieve greater effectiveness when addressing wicked problems ??? such as poverty, for instance ???, which do not accept linear or unisectoral solutions. The article analyzes the experience of the BH Citizenship Program, conducted by the city government of Belo Horizonte since 2002, a strategy for intersectoral articulation between services and sectors at the tip to expand the possibilities of more effective actions for social inclusion. The article evidences the design of intervention and explores the challenges and advances of this managementstrategy that can be configured as an example of good governance in the domain of localpolicies for social protection

Estratégias intersetoriais de gestão municipal de serviços de proteção social: a experiência de Belo Horizonte