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OBJECTIVEto describe the implementation and management of a restructured nursing service to cope with the COVID-19 pandemic.METHODSa descriptive study, carried out at Piquet Carneiro Polyclinic, a university ambulatory unit, which became a reference for testing the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) in the city of Rio de Janeiro.RESULTSdimensioning of human resources for nursing was carried out; flows for serving users of the unit and for testing SARS-CoV-2; professional training on prevention practices. From March 18 to July 3, a total of 31214 services were made by the nursing team, 25424 for testing and 453 health professionals received professional training.FINAL CONSIDERATIONSnursing represents an important workforce, planning and management for restructuring health services in an emergency, due to its broad managerial, educative and direct care to the population.

Management of a university ambulatory service: nursing in the coping of the pandemic of COVID-19